The rise of marketing and sales automation, social media, and the internet have dramatically changed the buying process (information abundance versus scarcity) as well as the way companies interact with customers. These changes create many opportunities for companies to increase their sales and marketing productivity and efficiency. Some of the leading tech companies we follow closely, and who are leading the innovation in sales and marketing automation, are
Sales Intelligence/productivity:
- GoodData (Andeta Partner)
- Incentalign
- InsideView
Social CRM
Marketing messaging customization:
- Luma (Andeta Partner)
Demand-generation automation
Contract/prospect management
Customer call effectiveness
Customer Service: